Privacy Policy – JestKonet

JestKonet (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our users (“you” or “your”). This Privacy Policy explains how we collect, use, and safeguard your information when you use the JestKonet Church Management System (CMS), including web, mobile, offline, and USSD services.

1. Information We Collect

A. Personal Information

• Name, age, gender, and contact details of church members
• Family and household details
• Membership ID and role within the church
• Event participation records

B. Financial Information

• Tithes, offerings, and donations submitted via USSD, mobile money, or offline methods
• Transaction references and confirmations

C. Device & Usage Information

• IP address, device type, and browser information
• App usage and activity logs
• USSD session logs

D. Communications

• Emails, SMS, and WhatsApp messages sent to or received from members
• Notification preferences

2. How We Use Your Information

• Manage church members and attendance
• Process financial contributions and donations
• Generate reports for church administration
• Communicate important updates, events, and notifications
• Improve our services and platform features
• Ensure security and fraud prevention

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share information in the following limited cases:

• With authorized church administrators for internal operations
• To comply with legal requirements or government requests
• With service providers who help us process payments or send notifications (e.g., USSD providers, SMS gateways)

4. Security of Your Data

We implement industry-standard measures to protect your personal and financial information, including encryption of sensitive data and secure server storage. However, no method of transmission over the internet or electronic storage is completely secure.

5. Retention

We retain personal and financial data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

6. Children’s Privacy

JestKonet is not intended for children under 13. We do not knowingly collect personal information from children under 13.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Opt-out of communications (SMS, email, WhatsApp)

To exercise these rights, please contact us at: support@jestkonet.com

8. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions regarding this Privacy Policy or your data, contact us at:

JestKonet – Powered by Jhuxtello iTech Solutions
Email: support@jestkonet.com
Website: https://jestkonet.com